Placing an Order Personalized blanket orders can be placed 24 hours a day, 7 days a week on www.bubblecakes.com. On-Line ordering is straightforward and convenient; simply click the "Add to Cart" button from any product page on the web site and then follow the subsequent instructions. If you need further assistance please feel free to email us with any question or concerns you may have. Telephone orders can be placed during the business hours of 8:00am - 5:30pm Central Time M-F by calling 972-896-3705. Our design consultants are here to provide expert assistance to our customers. Payments Presently, Bubblecakes Baby Blankets accepts credit card payments from Visa, MasterCard, American Express and Paypal. Personal and cashier's checks are also accepted. If you are paying by check please contact customer service for further instructions. Checks are to be mailed to: Bubblecakes.com Orders 1221 S. Hwy 78 Wylie, Tx 75098 Sales Tax Because Bubblecakes Baby Blankets operates in Texas, we are required to collect 8.25% sales tax on orders shipped to a Texas address. Those who live outside Texas will not be charged sales tax for orders placed on Bubblecakes.com, but may want to consult applicable tax laws in their state. Order Status/ My Account If you'd like to check the status of your order, we encourage you to refer to your order confirmation where you will find the lead time for the items you ordered. Please note that the lead times reflected are approximate, and are for the production time needed to complete your items. Shipping transit times add up to a week to your lead time depending on the item shipping method used and destination. Items are shipped via USPS and should be delivered to the specified shipping address within three to five days of the lead time noted. You may also check your My Account profile for updates on the status of your order. Once an item has been shipped, this information will be reflected in My Account. If you wish to speak with a customer service team member, call us at 972-896-3705 Monday through Friday between 8:00 am and 5:30 pm (central) or contact us anytime via CustomerService@bubblecakes.com. International Orders At this time, Bubblecakes can only ship items outside the 48 contiguous states to Hawaii, Alaska, Canada and Australia. Shipments made to Hawaii, Alaska, Australia and Canada will have additional shipping charges. Please review the shipping policy to view these charges. Please allow additional shipping time for items shipped to these locations. If you have any questions regarding shipments outside the 48 contiguous states, or would like a blanket shipped elsewhere not listed, please contact us at contact@bubblecakes.com or a customer service team member Monday through Friday between 8:00 am and 5:30 pm. (central time) at 972-896-3705. Gift Certificates Bubblecakes Baby Blankets offers gifts certificates to help you give the perfect gift every time. Our gift certificates are available in $5 increments ranging in value from $25 to $100 (or more if you'd like) and will surely delight the lucky recipient. *Please note that gift certificates are non-refundable. |
